Inside Sales Representative

Inside Sales Representative 

Overview 

The Shield Co. Management / EcoShield Pest Solutions is one of the fastest-growing pest control companies in the country! Our mission is to create the world’s happiest family, and our purpose is to spread happiness. We do this by delivering exceptional experiences to our customers, employees, partners, and communities—treating everyone like family. 

As a Inside Sales Representative, success comes from quickly building rapport and delivering exceptional customer satisfaction. High-performing consultants are driven by competition and thrive in a dynamic, professional team environment. Your key responsibility is to convert qualified inbound leads into revenue-generating contracts, ensuring customers are set up for long-term success with our organization. 

Responsibilities: 

• Generate and qualify inbound leads, creating a strong first impression to build trust and drive successful sales relationships with EcoShield customers. 

• Utilize the proprietary CRM to track leads, manage the sales pipeline, and maintain consistent communication to maximize sales results. 

• Set clear expectations, educate customers on EcoShield’s service offerings, and move deals through the pipeline to close sales effectively. 

• Upsell premium services, drive customer satisfaction, and execute outbound sales campaigns to consistently meet or exceed sales targets. 

Qualifications: 

• High School Diploma or equivalent 

• 1+ years of customer service, sales, or customer retention experience 

• Strong communication and interpersonal skills to build rapport with customers, actively listen to their needs, and effectively present solutions. 

Pay and Benefits 

EcoShield is proud to offer competitive pay and full benefits! 

• This position offers an hourly base pay of $19.00/hour, plus commission, with most team members earning between $65,000 - $80,000 per year. 

• Paid sick and vacation time along with 10 company-paid holidays 

• Comprehensive medical, dental, and vision insurance options, including a Health Savings Account (HSA). 

• Short-term and long-term disability coverage, plus voluntary life insurance. 

• 401(k) with a competitive match: 100% of the first 3% contributed and 50% of the next 2%. 

• Access to the Employee Assistance Program (EAP)  

• Discounted pest control services for employees and their friends/family. 

Physical Demands and Working Requirements  

The physical demands and working conditions outlined here are typical requirements for an employee to effectively carry out the essential duties of this job. 

Reasonable accommodations may be provided to assist individuals with disabilities in performing these essential functions. 

• Requires prolonged periods of sitting at a desk or workstation  

• Frequent use of hands and fingers for typing and using a computer mouse  

• Occasionally lift and carry office materials or supplies up to 25 pounds  

• Requires clear vision for reading documents, computer screens, and other office materials  

• Work is inside a climate-controlled office with quiet to moderate noise level    

The above statements are meant to outline the general nature and scope of work performed by employees in this role. They should not be interpreted as an exhaustive list of all responsibilities, duties, and skills required for this position.