Operations Systems Lead - Fleet

The Shield Co. Management / EcoShield Pest Solutions is one of the fastest-growing pest control companies in the country! Our mission is to create the world’s happiest family, and our purpose is to spread happiness. We do this by delivering exceptional experiences to our customers, employees, partners, and communities—treating everyone like family.   

We are enhancing our team with an Operations Systems Lead - Fleet! The Operations Systems Lead - Fleet will report to the Manager of Fleet and will serve as a key operational support partner responsible for reporting coordination, systems administration, process execution, and operational follow-through across the fleet department.  The ideal candidate is proactive, adaptable, and systems-minded, with strong organizational and communication skills. We welcome all applicants but have found the most successful candidates enjoy operational problem-solving, process coordination, and working in a fast-paced environment with evolving priorities. This is a hybrid position in office 2 days a week, position and reports to our Gilbert, AZ headquarters. 

Responsibilities 

• Support daily fleet operations through coordination of reporting, system updates, operational tracking, and administrative processes. 

• Assist in developing and maintaining operational procedures to improve operational controls, document, and automate processes. 

• Maintain and distribute recurring operational reports with a high level of accuracy and attention to detail. 

• Manage shared inboxes, system requests, and operational inquiries while ensuring timely and professional communication. 

• Distribute recurring operational reports, maintain tracking records, and follow up on missing information. 

• Support department projects, reporting requests, process initiatives, and other duties as assigned. 

Qualifications 

• 2+ years of experience in operations coordination, systems support, administrative operations, with demonstrated success in driving efficiencies and strong communication skills. 

• Strong proficiency in Microsoft Excel, including pivot tables, lookups, filtering, and large dataset organization. 

• Excellent communication and active listening skills, with the ability to relay clear expectations. 

• Professional communication with internal stakeholders and external vendors. 

• Organized with strong attention to detail and time management. 

• Ability to adapt to changing priorities and support evolving operational needs. 

• Self-motivated with strong follow-through and problem-solving abilities. 

• Positive, team-focused attitude with willingness to learn and grow. 

Pay and Benefits 

At EcoShield, we believe hard work should be rewarded with more than just a paycheck. Here’s what we offer:    

Pay & Perks You’ll Love:   

• Weekly Pay – get your paycheck every Friday, no waiting!   

• Competitive Compensation – $58,000 – 73,000 annually, based on experience.   

• Paid Time Off – vacation, sick days, and 10 company-paid holidays to recharge and enjoy life.   

Health & Wellness Benefits:   

• Comprehensive medical, dental, and vision insurance, plus an HSA option.   

• Short- and long-term disability coverage, along with voluntary life insurance.   

• Free and confidential support through our Employee Assistance Program (EAP).  

Future & Security:   

• 401(k) with match – 100% match on the first 3% you contribute, and 50% match on the next 2%.   

Extras That Make a Difference:   

• Employee discounts on pest control services—for you and your family & friends. 

Physical Demands and Working Requirements   

The physical demands and working conditions outlined here are typical requirements for an employee to effectively carry out the essential duties of this job.  

Reasonable accommodations may be provided to assist individuals with disabilities in performing these essential functions.  

• Requires prolonged periods of sitting at a desk or workstation   

• Frequent use of hands and fingers for typing and using a computer mouse   

• Occasionally lift and carry office materials or supplies up to 25 pounds   

• Requires clear vision for reading documents, computer screens, and other office materials   

• Work is inside a climate-controlled office with quiet to moderate noise level   

The above statements are meant to outline the general nature and scope of work performed by employees in this role. They should not be interpreted as an exhaustive list of all responsibilities, duties, and skills required for this position.  

EEO Statement: The Shield Co. Management, LLC is an equal opportunity employer, committed to diversity and inclusion. We make employment decisions based on merit and business needs, without discrimination based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.  

Americans with Disabilities Act (ADA): The Shield Co. Management, LLC is committed to providing reasonable accommodations to qualified individuals with disabilities during both the hiring process and throughout employment, in accordance with applicable laws.